Carl's Service, LLC

ROC # 158538
Since 1989

Frequently Asked Questions

My utility company recommends a 12 SEER product, why should I buy a higher SEER product?

12 SEER will soon be the minimum standard set by the government. 14 SEER and higher is now regarded as high efficiency.

I'm going to sell my house – why should I invest in a more expensive high efficiency system?

You should invest because this will give you the ability to compare your new and old electric bills and use the comparison as a sales tool for prospective buyers. Plus, your extended warranty can be transferred to the new owner for just $25. This will give you an advantage against other homes for sale. The price difference for a high efficiency unit is often less than an extra month's mortgage payment.

Why shouldn't I purchase a cheaper brand unit?

There are lower priced brands on the market, but when you consider that you'll be operating you're air conditioning system for over 2200 hours a year the initial cost may not be your true cost. Many lower priced systems don't provide the energy savings and comfort that you receive from a high efficiency system that incorporates variable speed. In many cases, when looking at the additional up front cost over the life of the unit, the unit that appears to be more expensive is actually the best buy.

Why purchase a new unit when my unit is still running?

Most people actually replace their unit before it fails because of today's technology and the higher efficiency systems now available. Why wait until it breaks down on a 100 degree day.

Are Trane parts hard to find?

There are non-generic parts on every manufacturer's systems. The good new with Trane is that since they have the highest reliability in the industry, the odds of your needing parts are lower than with a competitor's product. However, should parts be required, Trane has numerous parts centers throughout the state and offers 24 hour availability of parts.

I don't think I can afford this.

We have many financing options, and when you take into account your energy savings, you'll be surprised how little the system can cost you.

Don't other brands have high-efficiency products also?

Trane has the industry's highest efficiencies in both packaged and split systems. There is simply no equivalent to a dual compressor unit. While other manufacturers may claim they have an equal unit, their products on low stage will typically cost twice as much to operate.

What if I'm on a budget for my electric bills?

Even though you're on a budget, you still deserve to save money. Your monthly budget payment can be significantly lowered with a high-efficiency. In fact, you may find that you no longer wish to be on a budget and won't have to pay the utility company for power before you use it.

What if I have a home warranty that covers my air conditioning system?

Most home warranty companies are willing to give a credit towards the purchase of a new system. That credit would be based on what the company was going to install. Unfortunately, most home warranty companies are more concerned about what the new system will cost them than what the cost of operation will be for you. Let's get a copy of your home warranty policy and review it. Home warranty companies would often prefer to give credit to the new system, realizing that the new system is of higher quality and less likely to break down. That the system the would install themselves.

I want a scroll compressor.

While some competitors utilize scroll compressors only, many of them have no choice. They have to use the compressor that is available from the 3rd party compressor manufacturer. Trane utilizes the right compressor for the application. Whether your Trane system has a scroll or reciprocating compressor, you can be assured that it is the highest quality, most reliable compressor available.